Terms & Conditions

Latest Version (October 8, 2024)

(1) Introduction
Welcome to Plattir!
We offer the Plattir platform as a digital intermediary between restaurants, cafés, and customers. Restaurants and cafés can register on the platform to showcase their menus, while customers can browse the list of restaurants and cafés, interact with others, and place orders directly from the table using a QR code feature. These terms and conditions govern the legal relationship between the Plattir platform and all users, including customers and platform users.
Please read these terms carefully before using the platform, registering as a customer or user, displaying or browsing menus, placing orders, interacting with others, or benefiting from the platform’s services. These terms represent a legal agreement between the platform and all its users.

(2) Definitions
"Plattir," "platform," "application," "website," "we," or "us" refers to the Plattir platform and Plattir for Communications and information technology, including its managers, operators, and all services offered or referred to through the platform.
"User" or "you" refers to any individual using or visiting the Plattir platform, offering services through it, browsing ads, or using interactive services—whether as a legal entity represented by its legal representative or as an individual using the platform personally.
"Restaurants" or "Cafés" refer to all food and beverage providers who register on the platform to showcase their menus and enable customers to order interactively using a QR code from the table in accordance with these terms and conditions.
"Store" refers to the page dedicated to a restaurant or café on the Plattir platform, where it can showcase its menu, functioning as its online store on the platform.
"Menu" refers to the food and drink list provided by restaurants or cafés through their branches, including product descriptions and prices, available for interactive viewing and ordering via QR codes without the need for a waiter.
"Customer" refers to anyone using the platform to browse restaurant and café menus, interact with others, or place food orders from the table using a QR code, in accordance with Plattir’s terms and conditions.
"Food" or "Products" refers to the menu items provided by restaurants through their branches, available for ordering interactively via the platform.
"Content" refers to all data, information, images, videos, ads, logos, designs, files, and attachments available through the platform.
"Laws" refer to the laws, regulations, guidelines, and policies in force in the Kingdom of Saudi Arabia.
"Agreement" refers to these terms and conditions, privacy policy, and all other terms specific to any services offered, whether mentioned in this document or elsewhere.

(3) Service Description
We offer the Plattir platform as a digital intermediary between restaurants, cafés, and customers for the following purposes:

Restaurants and cafés can register on the platform, showcase their menus in their designated store, and allow customers to place orders directly from their table using QR codes.
Customers can access the platform, browse the menus of restaurants or cafés, place orders from the table, and interact with others using the QR code feature.
Customers can create a personal account on the platform to share photos, publish content, and engage with friends and others.
The platform operates under the laws of Saudi Arabia, including all commercial and civil laws applicable in the Kingdom.

(4) Consent

By using the platform or any services linked to it, you acknowledge that you have read and agree to these terms and all relevant policies. You accept full legal responsibility for any violation of applicable laws or platform rules that may result in harm to the platform, its operators, or others.
Accessing or using the platform is considered your explicit consent to these terms and all related policies.
Your consent is unconditional and not contingent on any specific circumstances, time, or place

(5) Eligibility

You confirm that you are legally eligible to enter into this agreement and be bound by its terms under the laws of Saudi Arabia.
You confirm that you have the legal capacity to participate in any transaction, including ordering or offering products.
If you are legally ineligible, either due to age or mental capacity, you must use the platform under the supervision of your guardian or legal representative.
The platform is not responsible for verifying the legal eligibility of its users.

(6) Legal Obligations in the Kingdom of Saudi Arabia

Users must comply with the laws and regulations in effect in Saudi Arabia, including the E-Commerce Law and its executive regulations, the Data Protection Law and its executive regulations, and other applicable Saudi regulations. Users are also required not to violate any law, regulation, rule, or binding decision within the country.
Users must not breach anti-cybercrime laws, including legal obligations prohibiting the misuse of computers or mobile devices, or the use of wiretapping tools, or other violations of applicable legal texts.

(7) The Legal Role of the Platform

Plattir is a digital platform that provides services for restaurants, cafés, and customers. The platform allows users to display information about restaurants and cafés and enables customers to place orders from within the restaurant or café through QR code technology. The platform facilitates interactions by allowing restaurants to display their menus and enabling customers to order products directly from the menu. Users can also browse restaurant and café details and engage with others. The platform bears no legal responsibility for the service delivery to customers.
The platform is not responsible for any direct payments between parties or any fraud or scam activities. It does not intervene in payments for products, whether in cash or electronically. The platform shall not be legally liable to any party nor required to pay compensation, fines, or other financial obligations in such cases.
The platform is not responsible for verifying users' identities or information. Each user provides their information at their own risk without any confirmation or endorsement from the platform. Therefore, every user must personally verify the identity of other users. Users acknowledge that all interactions are conducted at their own discretion and responsibility.

(8) Accounts

The platform allows each user to create an account through a designated registration form by providing the required information. An account provides access to several features and services that may not be available to ordinary visitors. The management and use of personal data are governed by the platform’s privacy policy.
Restaurants or cafés registering on the platform must provide a mobile number, email address, or other relevant communication methods to receive notifications from Plattir.
Personal information is not required for customers to register, although providing details like a mobile number or email is optional for account verification and receiving notifications. The platform is not responsible for lost login details for unverified accounts.
Users are prohibited from creating multiple accounts. A user's data must be associated with a single account. In case multiple accounts are created, written permission from the platform is required. If the platform discovers a violation, it reserves the right to suspend or restrict all associated accounts as it deems appropriate.
If a user violates the terms and conditions or any applicable laws, resulting in administrative action such as suspension, cancellation, or account closure, they are prohibited from registering again without the platform’s written approval and compliance with the instructions provided during re-registration.
Users must keep their username and password secure and not disclose them to others. They are responsible for all activities and transactions carried out through their account.
Accounts are provided under a usage license and may be suspended or revoked at any time without reason. The platform reserves the right to terminate access to the account at its discretion.
The platform may suspend or cancel any account at any time if the user violates the terms, conditions, or privacy policy.

(9) Verification

The Plattir platform reserves the right to request users to verify their accounts at any time, whether during registration or at a later stage. Verification may require providing personal or business information related to the user or their represented entity, along with official documents proving their identity.
Verifying an account on the platform does not guarantee the accuracy, completeness, or authenticity of the provided information, nor does it confirm that the person registered is the legitimate owner of the submitted data. Account verification is the user's responsibility, and the user remains legally accountable for all the information they provide.

(10) Classification

The platform may classify users, whether they are restaurants, cafés, or customers, based on their activities on the platform. Each classification is associated with a specific label that reflects the user's service quality, customer interaction levels, and order history. The classification also considers customer reviews and order frequency. Only activity within the platform is considered for classification; any external work or experience is not included.
Classification is exclusive to the user's activities within the platform. Users can market their classification to attract new customers within the platform, but they are not allowed to misrepresent their classification as an endorsement of their abilities, quality, or as a recommendation by the platform's management.

(11) The Food Policy ("Products")

Restaurants or cafés must ensure that all products listed in their menu are clearly defined. Each product should include a clear and accurate name and description to prevent any confusion or misleading information for the customer.
It is prohibited to offer products that are not allowed on the platform, do not align with the platform's purpose, or are banned within Saudi Arabia.
Restaurants or cafés must ensure that all products provided to customers match the descriptions and specifications in the menu. No product should differ from what the customer ordered or deviate from the stated specifications.
Restaurants are required to prepare all products following safety regulations, using safe ingredients that are not expired or harmful. The food preparation area, tools, and staff must meet the required health standards. All food handlers must be trained, and the restaurant must comply with municipal and national food safety regulations.
All products listed in the menu must be accurately priced. The listed price must correspond to the actual product offered, with no ambiguity or discrepancy. Restaurants and cafés are also obligated to offer the product at the same price listed in the menu.
Clear and respectful language must be used when naming products. Inappropriate or offensive terms that violate cultural norms, public decency, or relevant laws must not be used.
If product descriptions include images, the images must accurately reflect the product and must comply with the platform’s agreement and applicable laws.
All products offered must be legal. Items that are legally prohibited or constitute a crime or those requiring specific conditions or permits for sale are not allowed.
Restaurants must avoid listing any products that infringe upon the rights of others, such as privacy rights, copyrights, trademarks, or trade secrets.
Restaurants must comply with any instructions regarding menu adjustments if any violations occur. The platform reserves the right to remove any restaurant or café that fails to adhere to these terms, laws, or any notifications issued by the platform.

(12) Restaurant Terms and Obligations

Restaurants or cafés must be legally authorized to sell products through the Plattir platform. They must have all the required licenses in accordance with Saudi regulations and ensure these documents remain valid throughout their use of the platform. Restaurants are prohibited from continuing to use the platform if their licenses expire or are revoked, even if their subscription period has not yet ended.
Products offered by the restaurant or café must comply with the Food Policy ("Products") outlined in these terms and any additional terms in this agreement or applicable laws.
Restaurants or cafés must accurately specify their address and available branches through the platform, including those where services are provided and orders are accepted from tables.
Restaurants or cafés are required to provide accurate and complete information that is clear to all users. They are prohibited from misleading or deceiving users.
Restaurants or cafés must provide their services in a professional and competent manner, ensuring their staff can effectively engage with customers.
Products must be delivered according to the description provided in the menu. Restaurants are obliged to meet all requirements based on which the customer placed the order.
Products must be delivered within the specified timeframe. Restaurants must not delay service or refuse customer orders after they have been placed.
Restaurants or cafés acknowledge that the platform does not provide medical or social insurance, nor does the relationship constitute an employment relationship. Restaurants acknowledge their role as independent service providers, operating professionally at their own responsibility.
Restaurants or cafés are fully responsible for any violations of customer rights or those of other parties, without any liability on the platform. They release the platform from any liability toward customers or other parties in case of harm or legal violations, assuming full responsibility themselves.
Restaurants or cafés bear full responsibility for the quality and legality of all products they provide to customers. The platform holds no liability for health issues, injuries, or deaths that may result from the products, nor for any legal violations committed by the restaurant.

(13) Customer Terms and Obligations

Customers can use the platform without creating an account, but the option to register is available. When submitting any information through the platform, customers must provide accurate data and use their accounts personally. Customers are responsible for all transactions and orders placed through their accounts.
Customers acknowledge that registration or account verification is required to access all services offered by the platform.
Customers can place orders from the menu of the restaurant or café they are visiting. Customers acknowledge that product selection is their responsibility and they are liable for any costs incurred from their orders.
Customers must pay for the products directly to the restaurant or café, with no involvement or mediation from the platform. The platform serves only as an ordering tool and does not issue invoices.
Customers must be legally qualified to make purchases. If a customer lacks legal capacity, orders must be placed through a legal guardian. The platform is not responsible for verifying customer eligibility.
Customers are required to review product descriptions, prices, and details provided by the restaurant or café through the platform. They must ensure the product meets their needs by reading the description carefully or contacting the restaurant before placing an order.
Prices listed in the menu are specific to the respective restaurant or café. Customers must verify prices before placing orders. They acknowledge that prices for similar products may vary between establishments, and they cannot dispute pricing if it matches the menu.
Customers acknowledge that all products obtained through the platform are provided entirely by the respective restaurant or café, with the platform having no involvement in the provision of products.
Customers must use the platform for lawful purposes and are prohibited from exploiting it to acquire products illegally or engage in any other unlawful activities.
Customers are fully responsible for any errors in selecting and ordering products and are committed to completing purchases that align with the submitted order details.
Customers release the platform and its management from any legal liability arising from products ordered through the platform’s menu, including financial, physical, or personal harm, or death. The platform serves solely as an ordering service without providing any guarantees or supervision over the quality of the products.
The platform is not obligated to compensate customers for any damages resulting from the use of the platform or its services.
Customer reviews of services provided by restaurants or cafés must not contain offensive language and must remain within the bounds of what is legally permissible.
Customers are fully responsible for their use of the platform's features and services. They are prohibited from uploading, publishing, or distributing illegal, offensive, or abusive content that violates intellectual property rights or others' privacy.
Customers are prohibited from placing fake orders or misleading restaurants. They must not waste the restaurant's time or disrupt operations by occupying tables without placing orders or diverting customers from the restaurant. Any harm caused to the restaurant will result in legal liability for the customer.

(14) Ordering and Cancellation Policy

Orders are placed after the customer enters the restaurant or café and sits at the table, using the QR code to browse the menu and place the order. It is the responsibility of the restaurant or café to ensure that the customer is seated at the table before accepting and processing the order.
If the customer wishes to cancel the order after it has been placed through the platform, the cancellation will be subject to the restaurant or café's policy, which the customer must comply with.
The customer understands that cancellation policies may vary between restaurants and cafés. The platform does not intervene in the enforcement or evaluation of these cancellation policies.

(15) Fee Policy

Each restaurant or café sets the prices for its services, which may differ from one establishment to another. The restaurant or café is responsible for including VAT in the customer’s invoice.
Additional fees may be imposed for subscription-related transactions through the platform, and the party responsible for payment will bear these fees.

(16) Subscription Policy

Customers can use the platform’s services without a subscription, while restaurants and cafés access the services through subscription plans offered by the platform.
Restaurants or cafés must review the subscription packages and their specifications. By subscribing, they agree to the terms and conditions outlined in this agreement.
Subscription prices and fees are subject to change over time. The platform reserves the right to adjust subscription fees at any time without prior notice. Subscriptions and renewals will follow the current rates published on the platform.
Restaurants must pay the subscription fees using the payment methods provided and comply with the platform’s payment policy.

(17) Refund Policy

Platform services for restaurants and cafés are subscription-based, and subscribing implies acceptance of the service. Refunds are not available. If the restaurant or café decides to discontinue the service, the remaining subscription period will be forfeited.
If a customer purchases products through the interactive menu on the platform, the return or refund of these products will be subject to the policies of the respective restaurant or café. Restaurants and cafés must comply with all applicable laws and regulations, which are beyond the platform's responsibility.

(18) Payment Policy

Restaurants can pay subscription fees through the platform using the approved payment methods. Available payment options for customers will also be displayed on the platform.
Payments on the platform must be made using official currencies accepted by the platform, including the Saudi Riyal.
Banks used by customers or electronic payment providers may charge fees for transactions or refunds. In such cases, the restaurant will bear these fees.
Restaurants and cafés must secure the devices used for payments, ensuring they are free from viruses and spyware. The platform is not responsible for loss of financial data due to unauthorized activities.
The platform reserves the right to modify its payment policy at any time without requiring explicit or implicit user consent.
The platform provides an electronic payment gateway for in-restaurant or café orders. To use this service, restaurants or cafés must integrate with the payment gateway and comply with the service provider's terms and conditions. The platform does not handle payments for orders processed through the platform.
When electronic payment is enabled, the restaurant or café assumes full financial responsibility for the transactions, including VAT. The platform is not liable for any financial obligations arising from payments made through the platform.

(19) "Invite a Friend" Service Terms
We offer customers the "Invite a Friend" or "Treat on Me" service, which allows a user to send a specified amount of money to a friend via the platform for use at participating restaurants and cafés. The use of this service is subject to the following terms:

The service is accessible via the user’s account.
The sender must specify the amount of the gift card and select the recipient’s account by entering the account name registered on the platform, selecting from the friend list, or using the mobile number.
The sender is fully responsible for the account information they enter, acknowledging that incorrectly sent funds cannot be refunded or reversed. Once the amount is sent, the sender cannot change their decision.
The sender is entirely responsible for the source of the funds they transfer through the platform, with no liability on the platform.
The amount sent will be available in the recipient’s wallet on the platform, which requires the recipient to have an account and access to it.
The amount can only be used at restaurants and cafés that support orders through the platform. The amount cannot be withdrawn as cash, and the platform may restrict its validity to a maximum of one year from the date of transfer.
Reselling the wallet or its balance is prohibited, and the wallet is for personal use only.
We reserve the right to modify and update this policy at any time, with any changes incorporated into the platform or service terms.

(20) Rating Policy
The Plattir platform allows users to rate and review products and services provided by restaurants or cafés through the platform. These reviews must comply with the following conditions:

The user must have placed a valid order through the platform, regardless of whether the order was completed or cancelled for any reason.
User must use appropriate language and focus on the service provided or its execution. Reviews should aim to help improve and develop products or highlight strengths and weaknesses in the services or the restaurant/café team.
Reviews must be polite and should not contain offensive language towards the restaurant, café, platform, employees, or any other parties involved.
Reviews should not disparage competing services, such as other apps or websites, to avoid being seen as unfair competition.
Reviews must not include promotional or repetitive content or copied and pasted material unrelated to the purpose of the review.
The platform may require the removal of reviews that violate these terms, other provisions in this agreement, or any legal rights of other parties or applicable laws.
The platform reserves the right to seek compensation for any harm caused by reviews that damage its interests, including financial, reputational, or potential harm.
Any individual harmed by unlawful reviews may pursue legal action to protect their rights, with no liability on the platform.
Reviews represent the opinion of the user only and reflect their personal experience with the product or service obtained through the platform.

(21) Scope of Use

Platform services must be used within the intended scope outlined in this agreement or specified on various platform pages. Good faith usage is required, with no abuse of the platform, users, or third parties.
The platform must be used in a legal and appropriate manner. Any actions that expose the platform to legal liability or lawsuits from other users or third parties are prohibited.
The platform is fully owned by us, and users are granted a license to use it. Reselling any part of the platform or exploiting it for commercial purposes without our permission is strictly prohibited.
The platform reserves all legal rights in the event of any violation of its terms or infringement of its legal or contractual rights. These rights may be financial or non-financial.
The license granted by the platform is non-exclusive, meaning we may grant licenses to an unlimited number of users. The license is also limited, meaning that the user only enjoys the rights explicitly mentioned in this agreement. Any rights not expressly granted remain with the platform and may not be used without our permission.
If a user exceeds the permitted scope of use, we may disable platform services for that user, prohibit future access, and disable any accounts registered under the user’s name. Re-registration without explicit permission from the platform is also prohibited.

(22) Content Policy

Through the platform, we provide various elements such as texts, graphics, images of all types and forms, logos, illustrations, explanations, data, and other materials. These elements are offered either directly from Plattir or through its services. Users must use these elements only for the purposes of offering or benefiting from the services.
The content provided by us through the platform may contain errors, omissions, typos, outdated information, or may not be reviewed regularly. Therefore, you agree to release Plattir from any liability arising from such issues and commit to verifying the content before relying on it.
Users may also provide content through the platform. Users acknowledge that any content they provide is under their sole responsibility, and Plattir assumes no legal responsibility if such content violates applicable laws or infringes on the rights of third parties or other individuals.
Content provided by users through the platform must serve the purpose of offering or benefiting from services. It is strictly forbidden to submit content that contains abuse, defamation, malicious intent, deception, fraud, or any other unlawful purposes.
Users are fully responsible for any damage caused by the content they provide to other users or third parties, whether the damage is direct or indirect.
Plattir reserves the right to remove any content provided through the platform at any time, whether the content belongs to us or to users, and may do so without prior notice. If you believe that your content was removed by mistake, you should contact us to file a complaint.

(23) Reporting Content

You understand that the platform is not obliged to review all content provided through it at all times. If you come across illegal content or content that violates this agreement or any of your rights, you must report it immediately through the contact channels available on the platform’s homepage. We will review the content and take the appropriate actions, including removing the content and suspending the account entirely.
If you are the owner of the reported content and believe that the content meets all legal requirements, does not conflict with this agreement, and does not infringe the rights of others, you must contact us immediately and submit a counter-complaint with supporting evidence. We will review the complaint and, if appropriate, reactivate the suspended account. However, you acknowledge that the technical nature of our services may make it impossible to restore the content or reopen the account, and you may need to re-register on the platform.

(24) Copyright and Intellectual Property

Plattir and all of its physical and intangible elements are exclusively owned by the platform, its owners, and its authorized representatives. Copying, reproducing, or exploiting these elements in any way is prohibited. All content, including text, menus, images, videos, icons, buttons, music, data, and information, is legally protected under the laws of Saudi Arabia and international agreements. We reserve the right to pursue legal action for any infringement.
In case of any violation of our copyrights, we will take all necessary legal steps against the offender to safeguard our financial and moral rights.

(25) Trademarks

"Plattir" is a trademark used by us. It is prohibited to imitate, copy, or unlawfully trade it or use it for services unrelated to us. In case of trademark infringement, we will take all legal measures to protect our commercial rights.
The platform may feature third-party trademarks. If users infringe on these trademarks, the trademark owners have the right to pursue legal action against the infringing users.
We reserve the right to place our trademark on any content provided by users through the platform.

(26) Legal Responsibility

Users are personally responsible for all actions and activities they engage in through the platform. Plattir will not be held responsible in solidarity or vicariously for any users' actions.
Customers are individually liable for any fake orders they place through the platform, especially if such actions are intended to annoy restaurants or cafés or contradict the principle of good faith.
Restaurants, cafés, and customers are personally responsible for any fraudulent activities, deception, or misconduct they engage in through the platform or while using its services.
Users must adhere to the obligations outlined in this agreement and the platform’s policies.
Users are responsible for ensuring compliance with the laws of Saudi Arabia or the laws of their respective countries. Plattir will not be held responsible for any users' legal violations.
Each party to this agreement has the right to claim compensation from the other party in the event of any breach of their legal rights or any terms of this agreement.
Users are legally responsible for any violation of our rights or ownership of the platform or any of its elements.
Users will also be held accountable for providing false or misleading information to the platform or submitting information about third parties without authorization.

(27) Liability Disclaimer

The user releases Plattir from any responsibility related to unlawful activities on the platform that are not initiated by us. Since the platform cannot control all actions conducted through it, the affected party must report the issue to us to take the necessary actions to stop the source of harm.
We disclaim any legal liability for all products listed, ordered, sold, or provided through any platform services. Additionally, we are not liable for any agreements between the customer and the restaurant or café.
The platform may be temporarily unavailable from time to time or permanently discontinued, whether intentionally or due to unforeseen circumstances. In such cases, you release us from any legal liability for the temporary or permanent interruption of the platform or any of its services.
You acknowledge and agree that you use the platform and all its services at your own risk. The platform is not liable to any user for any reason resulting from the use of the platform or its services, or from the enforcement of this agreement.
The platform is not responsible for errors in content or descriptions of services published by restaurants or cafés on the platform’s pages. Users should report such errors to us immediately.
You agree to maintain the confidentiality of your account and not share your login information with others. You are responsible for creating a secure password and ensuring its safety from unauthorized access.
Under all circumstances, the platform is not responsible for illegal activities carried out by users, cybercrimes, or other offenses. Additionally, it is not liable for the publication or distribution of personal information that might expose users to fraud or scams.
You acknowledge that the platform will not be liable for direct, indirect, incidental, special, consequential, or severe damages, including, but not limited to, loss of profit, reputation, data, or other intangible losses resulting from the use or inability to use the platform services.
You understand that the platform does not guarantee that the results of using the service will be accurate or error-free. If an error or malfunction occurs beyond our control or due to force majeure, Plattir is committed to taking all reasonable steps to address and remedy the situation.
The platform is not responsible on behalf of users in any case. However, we will provide assistance to the relevant authorities if requested, even if this requires disclosing user transactions or data to investigative agencies.

(28) Compensation

Plattir does not offer any form of insurance or compensation to its users, restaurants, cafés, or customers, regardless of damages arising from unintentional or severe errors by us or our employees, or from any intentional or unintentional errors by restaurants, cafés, or third parties.
Users are required to fully compensate us for any material or moral damages resulting from illegal activities performed through the platform or from their general use of the platform, including non-compliance with its terms or with applicable laws.

(29) Communication and Notifications

The platform will communicate with you from time to time using the contact information you provided. By entering into this agreement, you authorize us to contact you electronically or by phone.
If you do not wish to receive further communications from us, you must notify us, and we will cease communication. However, this may result in a permanent suspension of services for you.
Any notifications from the platform will be sent through your provided contact information, and it is assumed that you have received the notification once the platform sends it.
If you wish to send a notification to us, you must do so using the contact methods available on the platform.

(30) Modifications and Additions

You acknowledge that our services and this agreement, including the terms, conditions, and privacy policy, may be modified, updated, or supplemented from time to time.
Plattir is not obliged to inform its users of any modifications to this agreement. Therefore, you should review the agreement before conducting any transactions on the platform. We will update the “Last Updated” date on the agreement whenever changes are made to help you access the latest version easily.
You are responsible for periodically reviewing this agreement for any changes. Your continued use or access to our services after modifications constitutes your acceptance of the new terms.

(31) Termination (Services, Agreement)

The platform reserves the right to terminate any services, modify the platform entirely or partially, or change its activity or structure at any time.
We reserve the right to terminate or replace the terms and conditions and the privacy policy without needing to obtain your approval.

(32) Termination

This agreement is automatically terminated with any user who violates any of the terms and conditions stipulated herein, breaches our financial rights, or violates any applicable laws in the Kingdom of Saudi Arabia.
In the event of agreement termination concerning the user, the platform retains all its legal rights to claims and legal compensation for any unauthorized use by the user.
The user is prohibited from accessing our services in the event of termination unless with our explicit approval. If the user violates this, we will block their access to the platform.

(33) Assignment of Rights and Obligations

Plattir Platform has the right to transfer all its legal rights, known as “Assignment of Rights,” to any other parties, as well as transfer all its obligations, known as “Assignment of Obligations,” without referring to or obtaining the user’s consent.
The user is not entitled to transfer any of their rights or obligations under the system of Assignment of Rights or Obligations without our explicit approval. Any transfer or assignment by the user without approval will be considered null and void.

(34) Governing Law
The interpretation and execution of the provisions in this document are subject to the applicable laws of the Kingdom of Saudi Arabia. These terms are not limited to the clauses contained herein but extend to include all legal provisions governing civil and commercial relationships in the Kingdom of Saudi Arabia, provided these provisions complement rather than conflict directly or indirectly with the terms contained in this document.

(35) Jurisdiction
The Saudi courts shall have exclusive jurisdiction over any disputes arising from the interpretation or implementation of any clause in this document. If any clause is deemed invalid by a court ruling, the remaining provisions will remain valid and enforceable unless the platform chooses to terminate the agreement.

(36) Arabic Language
This document has been drafted in Arabic. In the event of any translation into other languages, the Arabic text shall prevail before all official and unofficial bodies if there is any discrepancy between the translations.

(37) Contact Us
You can reach us via email: info@plattir.com